By embracing future-ready workforce practices to close the cybersecurity talent gap, employers will be in a better position to capitalize on opportunities and address emerging threats. Cybersecurity experts at are ready to help you strengthen your security posture.
IT teams face multiple operational challenges that can be effectively addressed with the right observability and AIOps solution.
Healthcare organizations face tight budgets, rising compliance demands, and the need to work faster without sacrificing accuracy. View the brochure for a breakdown of how Brother's business solutions help streamline operations — from secure patient record handling to barcode labeling and prescription printing. If you have any implementation questions, contact Ubisec for guidance.
Managing operational costs while maintaining quality is a constant challenge. Microsoft Copilot helps by streamlining workflows, automating repetitive tasks, and improving efficiency. View the infographic to see how this is possible. Contact Ubisec to discuss integrating these solutions into your business.
Imagine a sleeker, easier method of creating and deploying enterprise chat. It's here with the help of Azure AI Studio. Watch this eye-opening video showing how to deploy generative AI solutions with preconfigured capabilities like a handy toolkit for building your critical enterprise chat applications.
Today's customer service falls short of expectations, with many people expressing frustration at having to explain their issues repeatedly or dealing with unintelligent chatbots. That's where AI-enhanced customer service centers come in. With Webex Contact Center, you can harness the power of AI to offer your clients rapid engagement, swift solutions, and context to their encounters - the top factors that contribute to customer satisfaction. Not only do customers receive faster agent response times, but companies also see reduced average handling times, thanks to AI-generated summaries. Explore our latest infographic to learn more about how 85% of Webex Contact Center customers are improving customer engagement with AI features. As a Cisco technology reseller, we're on hand to help you unlock the transformative potential of AI. Contact us to get started today!
"In the words of Blake T. Lunsford, Director of Information Technology at Alabama Appellate Courts System (AACS) their "technology infrastructure was functional but lagging behind modern standards...and faced limitations in terms of system integration, scalability, and security capabilities." Microsoft empowered Lunsford's AACS IT team to modernize a new case management system while also upgrading to Windows 11 Enterprise and Microsoft 365 Government. Great story. Check it out. Ready to modernize your IT infrastructure? Let Ubisec help you get started.
The new era of generative AI development is here. And it's empowering developers to explore, build, test and deploy AI innovations at scale. Watch this informative video looking at the advantages of Azure AI Studio, the solution that helps your developers move projects from ideas to impact faster and more efficiently.
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SMBs face increasing cyber threats, and traditional security measures are often too costly or complex to manage. Microsoft Azure provides built-in security, automated threat detection, and scalable defenses to protect businesses of all sizes. Download this infographic for a breakdown of how SMBs can enhance their security posture, reduce vulnerabilities, and ensure business continuity by adopting cloud-based security solutions. For more support, reach out to Ubisec for a consultation on securing your business with Microsoft Azure.
The Dallas Cowboys are redefining customer experience and collaboration through Cisco's Webex Contact Center, Webex Suite, and Cisco Devices. They have been at the forefront of innovation, reshaping the fan experience using these Cisco solutions. The Webex Contact Center is instrumental in enhancing customer service for season ticket and suite holders. It provides a streamlined platform for customer service agents, allowing for efficient and personalized support. With its capability to integrate with their CRM system, agents can identify customers as soon as they call, offering a personalized and efficient service. The Cowboys also credit the scalability and accessibility of Cisco Webex meetings and devices for maintaining seamless collaboration across various locations and situations. Looking ahead, the franchise looks forward to utilizing Webex's AI capabilities for further efficiency and innovative features like the AI assistant and post-meeting summaries. Watch this engaging video and contact us today to get started with the latest Webex Contact Center and Suite.
Today's operations teams are increasingly challenged by rising talent costs, supply chain complexities, and digital transformation demands. Microsoft Copilot helps address these challenges by streamlining workflows, automating repetitive tasks, and providing real-time insights. Have a look at this infographic to see how you can simplify project reviews, manage change efficiently, and support frontline workers with smarter tools. When you're ready, reach out to Ubisec for personalized guidance on integrating Copilot into your business.
The survey says: "High-quality CX isn't a nice-to-have—it's a revenue driver." That may be the understatement of the decade. Fully 73% of consumers rank customer experience (CX) as a vital factor in their purchase decisions (coming after only price and product quality). Download this eBook for insights on the innovative new digital tools and strategies business leaders like John Hancock are embracing to rise above customer expectations and stay competitive. Contact Ubisec to start driving your revenue to greater heights with Azure digital tools and services.
By exploring this video on the new Webex by Cisco with AI experiences, you will discover how artificial intelligence is reshaping the landscape of customer service and team collaboration. This new platform enhances every interaction, informs decisions and amplifies productivity. Here, AI does not just make customer service faster, but smarter, solving workflow obstacles and encouraging customer independence. It also empowers teams with automated tools, helping them to provide more personalized services. Embrace the change and see your meetings transform into dynamic conversations powered by AI. Check out this informative video and contact us today for details.
How can organizations minimize infrastructure costs, automate workflows and deliver new or improved services to customers? With the Microsoft Intelligent Data Platform (MIDP), your organization can benefit from a unified approach that delivers a projected ROI of 95% to 232%. The Forrester Report, New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform highlights key findings. Download your complimentary copy of the report to review quantified projected benefits to productivity, efficiency, cost savings, uptime and income. Contact Microsoft partner, Ubisec, to discuss how we can support your migration to MIDP.
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On-premises IT comes with risks — outdated systems, high maintenance costs, and limited security. This eBook explains how migrating to Microsoft Azure helps SMBs address those challenges with enterprise-grade security, simplified management, and scalable solutions that align with business goals. Download the eBook to learn how Azure reduces operational burdens while supporting growth. Contact Ubisec to discuss your cloud migration options.
Discover the power of agentic AI with Webex by Cisco. Harness the innovative technology to redefine the way employees and customers experience your services. Webex can transform the rhythm of your work, boosting productivity and delivering a fundamentally better way to collaborate. It isn't just an addition to your digital workflow, but a catalyst for next-gen collaboration - creating an ecosystem that is intuitive, intelligent, and impactful. Curious about real-world results? Webex has delivered an 8% reduction in average handle time, 3x faster device deployment, and saved 5+ hours per week on common tasks! That's the magic of AI in action. Get started today with the new Webex. Contact us for details.
Educators and IT leaders are constantly being asked to do more with less, and aging print infrastructure only makes that harder. This brochure outlines how Brother's education-focused solutions reduce printing costs, simplify device management, and improve reliability across school campuses. Download the brochure for insights into affordable print strategies tailored for classrooms and administration. For personalized support, reach out to Ubisec to discuss how these solutions could work in your environment.
With over MYR81 billion in assets under administration, Malaysia-based AHAM Capital serves a diverse client base that includes corporates, institutions, pension funds, and high net-worth individuals. Read this customer story for details about how AHAM, with the help of Azure API Management boldly embraced digitization by shifting its operations to the Microsoft Azure cloud, transformed its total operation and digitized 75% of all transactions in just eight months. Ready to make the move to MS Azure Cloud? MS Cloud techspert Ubisec can get you started.
There's a strong need for a cloud solution capable of solving data fragmentation problems of the past and present. Find out why the Microsoft Intelligent Data Platform is the best answer in this informative blog pointing out how it can easily manage spikes in data, new workloads and the challenges of emerging technologies.
Sales managers face a constant balancing act. From leading teams, managing customer interactions, and driving revenue, it can all be overwhelming. This infographic illustrates a full day in the life of a sales manager using Microsoft Copilot, with clear examples of how AI simplifies core processes. Check it out to see where Copilot can save time and boost productivity. Contact Ubisec to discuss how to take advantage of Copilot's offerings.
Administrative overload slows down sales, impacting revenue. This infographic highlights how Microsoft Copilot helps you reduce time spent on research, proposals, and CRM updates and increase time spent with clients and prospects. Check out this infographic to discover how AI enhances prospecting, facilitates smarter offers, and accelerates closing rates. Contact Ubisec to learn how to scale Copilot in your workflow.
While the jury is still out on how much AI tech will boost productivity and profitability, enterprise tech is all in on AI—with nearly half of the companies on the Enterprise Tech 30 list having origins rooted in generative AI. Read the article for details on why companies building AI's infrastructure, tooling and core model technologies are attracting the most venture capital attention and what that means for the future of enterprise tech.
Read this news release to learn why Microsoft believes that their recognition as a Leader in the 2023 Gartner Magic Quadrant for Container Management validates their end-to-end approach for developing and deploying enterprise-grade, cloud-native apps that run on Azure, in datacenters, or at the edge. And why MS Cloud-native technologies like containers and Kubernetes are the future of application development and highlights the broad and deep integration of Azure Kubernetes Service (AKS) with other Azure services.
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This CX Maturity Matrix infographic on research related to customer experiences and AI shows the correlation between leaders who had the highest business performance and those leveraging AI for customer impact, agent impact and business impact. Check out this revealing document and contact us today to get started with Webex by Cisco with AI experiences.
What's the financial impact of using a comprehensive AI solution? If you've wondered about this, read this Forrester analyst report in which six decision makers at five customer organizations were interviewed regarding their experience with Microsoft Azure AI and how it benefited the bottom line.
Rethinking work and customer experiences start with Cisco's Webex with AI. By automating routine tasks, productivity is given a significant boost, leaving you more time for high value activities. The embedded intelligence provides a goldmine of insights into behavioral analytics. This makes it easier to streamline communication and collaboration for maximum efficiency. Virtual meetings are also transformed with advance features like gesture recognition, voice intelligence, and noise suppression, offering an unmatched digital meeting experience. Furthermore, a more personalized customer journey is now possible, courtesy of AI-driven contact center solutions. As a reseller, we provide the integration support needed to fully harness this technology's potential. Read this informative eBook and discover today how we can help you transform your work and customer experiences.
A major provider of customized digital experiences for restaurant and convenience store guests was exploring the expansion of its services into global markets when it realized it needed a scalable platform that would grow with them. Read this illuminating customer story showing how Paytronix migrated to Microsoft Azure and has seen their platform become faster, more secure and cost efficient.
Read this blog post for a discussion of four areas of opportunity for organizations like yours to empower AI Transformation, and learn what strategies Microsoft customers from Bayer to Walmart are doing to maximize business outcomes. Contact Ubisec for assistance in driving your AI transformation in the Microsoft Azure Cloud.
Cybersecurity threats can derail even the most successful SMBs. Remaining on-premises leaves organizations vulnerable to outdated defenses and increasing attacks. This video breaks down how migrating to Microsoft Azure delivers multi-layered security, real-time threat intelligence, and simplified cloud management. Watch the video to see how Azure enhances security while reducing complexity. Contact Ubisec to discuss your migration strategy.
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